Cancellation and refund policy
Draft summary pending legal review. The final policy will replace this text before launch.
Cancelled events
If an organiser cancels an event, ticket holders are refunded the ticket price. Service-fee treatment is shown at checkout.
Postponed events
Tickets remain valid for the new date. Refund options for postponed events are shown on the event page.
Change of mind
Each event page states whether and until when tickets can be refunded. That statement applies to your order.
Late payments
If a payment completes after your reservation expired and tickets are no longer available, the payment is refunded.